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Get extra peace of mind with secure Online Banking

We know the importance of internet banking to our customers, which is why we're dedicated to making it easy to use and as secure as possible.

Keep your browser up to date

We take your security very seriously. In order to protect you and our systems, we are making changes to all HSBC websites over the coming weeks that mean some of the oldest web browser versions will no longer be able to access these sites. Generally, the latest versions of a browser (like Internet Explorer, Google Chrome, Apple Safari) and an operating system family (like Microsoft Windows, macOS) have the most up-to-date security features.

If you are not using recent browser versions, please upgrade your browser to the latest version via their websites or search online for advice on how to do this.

Digital Authentication

 
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We suggest you to download HSBC China Mobile Banking app and activate Digital Authentication to replace your physical Security Device, so you can enjoy a faster and safer banking experience when you log on or make transactions.

Security Device

 
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At HSBC, we're serious about internet banking security. That's why we'll send you a Security Device – it's easy to use and makes logging on to Online Banking much more secure. 

What HSBC is doing to secure internet banking

 
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HSBC Online Banking offers you a convenient way to access your bank accounts for balance enquiries, transfers or purchases without the need to visit a branch. Find out more.

10 ways to stay safe online

 
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See our top 10 tips to avoid online scams and protect your computer against viruses, including free security software downloads and password protection.

Download security software

 
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HSBC is dedicated to enhancing the security level of Online Banking. Get extra peace of mind with free software that protects your computer and ensures your online security.

Common online fraud

 
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It can be expensive to be unaware of internet fraud activities. Learn more about some of the most common types of fraud.

Frequently asked questions

Is the Mobile Banking app secure? 

What should I do if I lose my phone?  

What if I've lost my Security Device after it's been activated? Will I still be able to log on to Online Banking with username and password only? 

How can I register for HSBC Online Banking?